Triple Comm Ltd Privacy Notice
Using your information
The intention of this privacy notice is to inform you of what to expect when Triple Comm Ltd collects personal information. It applies to the information we collect about:

  • Visitors to our website
  • Any complaints in relation to data protection or freedom of information
  • People who use our services
  • Current and former employees as well as job applicants

Our Website Visitors
We collect standard internet log information and details of visitor behaviour patterns whenever someone visits the website, www.triplecomm.co.uk. We do this to determine things such as how much time you spend on the site and each of the pages you visit. We cannot identify anyone by collecting this information and we will not try to find out the identities of those visiting our website. If we do intent to collect any personally identifying information from our site, we will be upfront about this and inform you of our intentions.

Triple Comm Ltd’s use of Cookies
Cookies are small text files used to help websites work more efficiently. They provide information to the owners of the site as long as you give permission for these files to be places on your hard drive. We use the following cookies:

CookieNamePurposeMore information
Essential site cookieASP.NET_SessionIdThis cookie is essential for the online notification form to operate and is set upon your arrival to the ICO site. This cookie is deleted when you close your browser.Visit the Microsoft website
Content Management System cookieico62#sc_wedeThis cookie is set by our Content Management System on a small number of browsers, upon arrival to the ICO site. It is not used by the ICO for any purpose. This cookie is deleted when a user closes their browser.We have recently become aware of this cookie. We are working with the supplier of our content management system to remove it or, if it can’t be removed, to find another solution.
Google Analytics_utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.Click here for an overview of privacy at Google
 ICO site cookie acceptanceICOCookiesAcceptedThis cookie is used to record if a user has accepted the use of cookies on the ICO website. 
WordPresswordpress_[hash]This cookie to store your authentication details.WordPress Cookies
wordpress_logged_in_[hash]This cookie indicates when you’re logged in, and who you are, for most interface use.
wp-settings-{time}-[UID]This cookie is used to customize your view of admin interface, and possibly also the main site interface.

Most web browsers will allow the user to have some control over cookies through the browser settings. If you want more information on cookies, visit www.allaboutcookies.org
We use cookies to help us provide you with a better website. In no way will they give you us access to your computer or any give us any personal information about you.
If you wish to opt out of being tracked by Google analytics, visit http://tools.google.com/dlpage/gaoptout

Links to other websites
Our website may contain links to other websites, please note that once you have left our site and clicked on these links, we cannot be held responsible for the protection and privacy of any information which you provide whilst on these sites.

Complaints
If we receive a complaint we will create a file containing all the complaint details. This normally includes the identity of the person who has complained and any other individuals involved in the complaint. We will only use this personal information to process the complaint. All personal information is contained in complaint files in accordance with our retention policy. Information is retained for four years from closure and it will be retained in a secure environment with restricted access.
When a complaint is made, we usually have to disclose the complainant’s identity to whoever the complaint is about. We will try to respect the privacy of the person who makes the complaint, but it may not be possible to handle a complaint on an anonymous basis.
If we decide to take enforcement action against someone, we may publish the defendant’s identity in our Annual Report or elsewhere. Unless details have already been made public, we do not usually identify any complainants.

Personal Information
We will not sell, distribute or lease your personal information to any third parties unless we are required to do so by law or if we have your permission.  We use your personal information so that we can personalise our service towards you and so that we can contact you.

Triple Comm Ltd current and former employees and job applicants
We compile a file of everyone that works for Triple Comm Ltd, relating to their employment. This information is kept secure and is only used for employment related purposes. If employment with Triple Comm Ltd ends, we will still keep the file in accordance with the requirements of our retention schedule.
For people looking to apply to work at Triple Comm Ltd, we will only use the information given to process their job application and we may use it to monitor recruitment statistics.

Privacy Notice Changes
Our privacy notice is kept under regular review. It was last updated on 7th June 2011.

Contact Us
2nd Floor Lynton Court
Station Approach
Woking
Surrey
GU22 7PT
T: +44 (0)208 360 8555
+44 (0)5600 497 333 (Local Rate)
Contact us if you require any more information on our privacy policy.